What to include in a request
A clear request helps us review the issue faster. Include the Snapchat profile URL, the affected ViewSnapStory page or result, a short explanation, and a working reply email.
Rights-holder and removal requests
If you own or represent content that appears in public Snapchat results, include proof of ownership or authorization. For copyright claims, use the DMCA page.
Support topics
- Public profile lookup problems.
- Incorrect story availability or expired media.
- Policy, privacy, and rights-holder questions.